Legal
These terms govern services provided by Routine Marketing (“we”, “us”) to a client (“you”). Individual engagements are additionally governed by a written scope or statement of work. Where a signed scope conflicts with these terms, the signed scope controls.
We provide marketing services including audits, marketing systems build-out, content production, email marketing, paid media management, and reporting. The specific services, deliverables, and schedule for your engagement are set out in your written scope.
Fixed-scope work runs until the agreed deliverables are complete. Ongoing retainers run month to month and may be ended by either party with 30 days written notice. Work already performed and costs already committed remain payable.
You agree to provide the access, assets, and approvals reasonably required for us to perform the services, and to nominate a person authorised to approve work. Delays caused by outstanding access or approvals may shift agreed dates.
On payment in full, all deliverables produced specifically for you transfer to you. We retain ownership of our pre-existing methods, templates, and tooling, and grant you a perpetual licence to use them as embedded in your deliverables.
Each party will keep the other’s non-public information confidential and use it only to perform or receive the services.
We will perform the services with reasonable skill and care. We do not warrant any particular commercial result, ranking, traffic volume, or return on advertising spend, as these depend on factors outside our control. To the maximum extent permitted by law, our total liability arising out of an engagement is limited to the fees paid by you for that engagement in the three months preceding the claim, and neither party is liable for indirect or consequential loss.
We may update these terms from time to time. Material changes will not apply retroactively to work already scoped and paid for.
Questions about these terms: hello@routinemktg.com.